One fine morning, you decided to send a persuasive email to any business associate or recipients. After sending your mail from Hotmail, you decided to relax but a few moments later, a message flashes in your inbox informing you that your mail couldn’t be delivered.
This problem indicates that your server IP address may have been blacklisted by Outlook/Hotmail. These sites maintain their own blacklists and add senders to this list on the complaints or reporting of the receivers. Spamming has become a serious issue today.
Although blacklisting has been designed to prevent fraudulent activities on the Internet many times, it can be troublesome for others as well. Once your IP address has been placed in a blacklist, it can restrict your messages to be delivered to the recipients.
There are various reasons that lead to blacklisting; due to bad email practices, increased flow of spam looking emails from an IP address or misconfigured DNS Settings etc.
Don’t need to worry if you face the above problems, follow these simple steps and get rid of blacklisting.
Step 1-Check the status of your IP address.
Your first step to check whether your IP address is in the blacklist or not. There are three main categories in which blocklists can be classified.
- Public Blacklists
- Enterprise SPAM Firewalls
- Private/ ISP Blacklists.
There are more than 120 public blacklists. Some of them are serious and may result in a dramatic fall in your delivery and many are the insignificant ones. There are many online resources that assist you in tracking your IP status-
These resources include-
- www.mxtoolbox.com/blacklists.aspx- This resource is free. Enter your IP address and MXToolbox will check more than 40 blacklists.
- www.dnsstuff.com/tools- This resource will help you to check 97 blacklists without any charges. This is also a free service.
If your IP address is the block list, you will receive a notification as-
Since you have been placed in a blacklist, therefore it’s right to begin the delisting procedure. Before submitting a delisting request, you need to check and rectify the following problems that lead to blacklisting –
- Missing or incorrect DNS records may cause blacklisting.
- Mail servers operating within a suspicious range of IP addresses.
- The increased flow of unsolicited emails from an IP address.
You can also take the help of Microsoft Smart Network Data Services (SNDS).
This is a free service from Microsoft and it offers senders a complete evaluation of the mail flow from their IP addresses. The main task of this service is to provide a thorough insight into how subscribers rate the health of your IP address.
SNDS data will help you to analyze the problem causing your IP address to get blacklisted.
Above steps are important to consider before you submit a removal request because if you don’t check and fix the problem, you may again be blacklisted.
Step 2-Submission of removal request.
We hope that you have checked and rectified all the problems that were causing your IP address to be placed in a blacklist.
After your investigation regarding your IP address is complete, you can begin the removal process-
For the removal process, you can follow these simple steps-
Submit your request through this link below-
The form will collect the required details. Make sure that you provide correct information, this will help you request to be processed as quickly as possible.
After a few hours, you will receive a response from Microsoft regarding your request.
You can also send the undelivered notice from Microsoft to this address given as- [email protected]
Once you have submitted your request, wait for 2-3 days until Microsoft team gets back to you.
Make sure that you receive a reply from Microsoft regarding your request details.
If you don’t receive a response mail, you can dial the following helpline number 800-865-9408. A technician will always be ready to help you out.
If your details and reasons are legitimate and you are not indulged in spamming your receivers, your IP address will be removed from the blacklist as soon as possible.